Below you can find a list of typical problems and how to solve them

Problem

When starting the “ABRITES diagnostics for Ford/Mazda” a message box with the text “Connection Error:

Interface not connected!” appear

Solution

• Be sure that the USB interface drivers are installed properly. You can look at the device manager, the USB interface should appear as “USB Serial Port (COMxx)” where “xx” is the number of the port.

• Try to reconnect the USB connector of the interface

• Try to reconnect the OBD2 connector of the interface

• Be sure that the interface is connected with the car properly