Cannot find or pair with the MODI device

If your phone or tablet cannot detect or connect to the MODI device, try the following steps:

• Check the power LED – Ensure the MODI device’s LED is blinking

• Restart Bluetooth – Turn off and then turn back on Bluetooth on your phone/tablet

• Restart the application – Close and reopen the last used application - MODI MobileDiagnostics App or VinReader App

• Switching between applications? – If you used one app and want to switch to the other, close the first app completely before opening the next one

• Restart your phone/tablet – A simple reboot can resolve connectivity issues

• Check your internet connection – Ensure you have a stable internet connection or switch to Wi-Fi

• Keep vehicle ignition ON – Some vehicles require the ignition to be on for the OBDII port to function

• Other Bluetooth devices? – If multiple Bluetooth devices are connected, try unpairing all other devices before reconnecting MODI

The MODI device is plugged in, but the LED indicator is not blinking

If the LED does not turn on after inserting the device into the OBDII port:

• Try using the device in another vehicle (if possible)

• If the issue persists, contact us for support: support@abrites.com

Cannot find or pair with the ProTag device

If your phone or tablet cannot detect or connect to the ProTag device, try the following steps:

• Check the battery level – Ensure the ProTag device is sufficiently charged. If needed, charge it via the USB-C port before use.

• Turn on the device – Press the ProTag button to power it on. Once turned on, Bluetooth is activated automatically.

• Confirm Bluetooth is enabled on your phone/tablet – Make sure Bluetooth is turned on in your device settings.

• Restart the application – Close and reopen the Key Inspector Mobile application.

• Wake the device – ProTag has an automatic power-off function. If the device has not been used for a period of time, it may turn off automatically. Press the button again to power it on.

• Other Bluetooth devices – If multiple Bluetooth devices are connected, try disconnecting or unpairing other devices before reconnecting ProTag.

Turning off the device

• Automatic power-off – ProTag turns off automatically when not in use to preserve battery life.

• Manual power-off – Press and hold the button for a few seconds to turn off the device manually.